I love teaching adults because, usually – unless they’ve been sent by the organization on pain of death – they really want to be there…
— Shelley Fishel, Trainer and Owner of The IT Training Surgery
In this week’s episode, we’re talking to Shelley Fishel based in London in the UK from where she runs the IT Training Surgery, a niche training business focused solely on delivering training on Microsoft Office products to her clients across Europe.
Shelley had a clear vision of what she wanted to achieve when she started in the training business in 1998. Her nice was Microsoft Office Products and she tell us exactly how this came about. From her first experience with Microsoft Access to deciding to start her own business, it’s a great story!
But that’s not all! Shelley has recently started a sister-business called Tomorrow’s VA which helps VA’s to work more efficiently ….using Microsoft Office products of course!
As I pointed out in the intro to this episode, I have worked with Shelley as an associate trainer delivering a program in both French and German in Belgium, Switzerland and the Netherlands to the office-teams of a global beverage brand. It was a fantastic experience.
Biggest takeaways you don’t want to miss:
- How Shelley came to start her training business way back when
- Why she decided that Microsoft Office products were her niche
- Which particular industries usually need her services
- What she looks for when hiring independent trainers
- Why Shelley has qualified as a live certified online facilitator
- What the difference is between a PA and a VA
- Why Shelley thinks that online learning business is her future
- How Shelley has written 11 books on Microsoft Office products!
Resources mentioned in this episode:
LPI – The Learning & Performance Institute [UK]
COLF – Certified Online Learning Facilitator qualification
Adobe Connect – Software for online training and webinars
Zoom – Software-based online conference used for remote training
Stella Collins – Brain Friendly Learning Group
The 4-Hour Week – Tim Ferriss’s revolutionary NY Times best-selling book
The IT Training Surgery – Shelley’s Training Company
Tomorrow’s VA – Shelley’s training products for Virtual Assistants
BookBoon – Shelley’s user-friendly Microsoft ebooks on Bookboon
Business Barista – Shelley’s book for sale on Amazon
Click here to read the transcript for this episode